Privacy Policy

We value your trust. In order to honor that trust, Lean Agile Audit University (LAAU) adheres to ethical standards in gathering, using, and safeguarding any information you provide. Lean Agile Audit University is one of the brand names of Diaame Consulting Services (OPC) Private Limited, a leading supplier of services, incorporated in India. This privacy policy governs your use of the Website https://LeanAgileAudit.University and the other associated applications, products, websites, and services managed by the Company. Please read this privacy policy (‘Policy’) carefully before using the Application, Website, our services, and products, along with the Terms and Conditions (‘T&C’) provided on the Application and the Website. Your use of the Website, Application, or services in connection with the Application, Website, or products (‘Services’), or registrations with us through any modes or usage of any products including through SD cards, tablets, or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Website, Application our products, or avail of any of our Services

User-Provided Information

The Application/Website/Services/products obtain the information you provide when you download and register for the Application or Services or products. When you register with us, you generally provide (a) your name, email address, location, phone number, password, and learning interests; (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us; (c) information you provide us when you contact us for help; (d) information you enter into our system when using the Application/Services/products, such as while asking questions & participating any kind of discussions. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information, and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as ‘Information’ in this Policy. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices, and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you. We will not differentiate between who is using the device to access the Application, Website, or Services, or products, so long as the log-in/access credentials match with yours. In order to make the best use of the Application/Website/Services/products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials. We will, at all times, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products there under to you.

Automatically Collected Information

In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device’s unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.

Use of Your Personal Information

We use the collected information to analyze trends, conduct research, administer the Application/Services and products, learn about each user’s learning patterns and movements around the Application/Services and products, and gather demographic information and usage behavior about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products, and Services. We will share your information with third parties only in the ways that are described below in this Policy. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content and better your learning objectives. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value-added applications, products, information, and services. However, these third-party companies do not have any independent right to share this information. We do not sell, trade, or share your information with any third party (except subsidiaries/affiliates of the Company for related offerings) unless we have been expressly authorized by you either in writing or electronically to do so. We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however, this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. Lean Agile Audit University will occasionally send email notices, messages, or contact you to communicate about our Services, products, and benefits, as they are considered an essential part of the Services/products you have chosen. We may disclose Information:

A) As required by law or legal process;

B) To enforce applicable Terms & Conditions, including investigation of potential violations thereof;

C) When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request;

D) With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy;

E) To protect against imminent harm to the rights, property, or safety of the Application/Website/ Diaame Consulting Services (OPC) Private Limited or its users or the public as required or permitted by law;

F) With third-party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioral analysis;

G) We use your personal data provided to us by affiliated trainers to issue class certificates and credentials; send an email to notify you of how to access your certificates and credentials. The single notification email may contain related offers for class alumni;

H) To create a Lean Agile Audit University alumni section or A website account and profile page;

I) To compile reports and to help us understand and improve our services. Personal data is anonymized in reports so it is not personally identifiable;

J) We do not use your personal data provided to us by affiliated trainers to solicit you with offers for products and services unless you consent to receive news and offers directly from Lean Agile Audit University.

For information that is provided directly to Lean Agile Audit University by you, we may use your personal data for any or all of the following purposes:

1. To provide a high level of customer service, including assisting with any of your inquiries, purchases, or registrations, and to notify you of details and any changes to courses or events you signed up for;

2. To help operate, maintain, and improve our offering;

3. To be able to offer you a service, such as advanced training courses you purchase from us, rather than purchasing from an affiliated trainer. Failure to supply us with your data will result in our not being able to offer you the service;

4. To communicate with you about our offers, promotions, upcoming events, classes, webinars, reviews, and other news or those of our selected partners.;

5. To facilitate profiling, segmentation, and personalization. These may be based on location, preferences, interests, and past actions (including previous course or event purchases);

6. To meet our legal obligations, and for establishing, exercising, or defending our legal rights;

7. To compile anonymized reports and to help us understand and improve our services;

You can change or update your marketing communication preferences from the link at the bottom of our marketing emails, or you may email us directly at to request changes or removal of your personal data.

Law, Harm, and the Public Interest

Notwithstanding anything to the contrary in this Privacy Policy or controls we may otherwise offer to you, we may preserve, use, or disclose your personal data if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to protect the safety or integrity of our platform, including to help prevent spam, abuse, or malicious actors on our services, or to explain why we have removed content or accounts from our services; to address fraud, security, or technical issues; or to protect our rights or property or the rights or property of those who use our services. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your personal data.

Mergers and Change of Ownership

In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, your personal data may be sold or transferred as part of that transaction. This Privacy Policy will apply to your personal data as transferred to the new entity.

Display of Lean Agile Audit University (LAAU) class alumni information

When a Lean Agile Audit University (LAAU) Certified Lean Agile Audit Professional Trainer (CLAAP – T) submits your personal data for the purpose of issuing a class certificate or credential, you are automatically set up as a “member” of Lean Agile Audit University: LAAU Class Alumni with an account on the Lean Agile Audit University (LAAU) website.

Public classes

If the affiliated trainer communicates to us that a class was “public” and not private, then your alumni profile page will be publicly viewable by anyone (unless “hidden” as described below). You automatically created Lean Agile Audit University (LAAU) Alumni profile page displays:

Your full name, as submitted by the class instructor

The class(es) you attended, including class name, class type, date, location, instructor

Your digital class certificate of completion and your digital credential

Any additional information that you have added including a bio or photo

In addition to the profile page, your full name and photo will be displayed in the Lean Agile Audit University (LAAU) Alumni directory on the Lean Agile Audit University (LAAU) website and on the class page for each class you attended. This is publicly viewable by anyone. You are also findable through the search feature on the LAAU Class Alumni webpages.

A trainer has the option to set a public class to Private Group Visibility, meaning that the class will only be visible to students of that class when they are logged into their Lean Agile Audit University (LAAU) alumni accounts.

Private classes

If the Lean Agile Audit University (LAAU) affiliated trainer indicates that the class was “private” rather than public, the class will only be visible to members of the class when they are logged in to their Lean Agile Audit University (LAAU) website account.  The class page, the student profile pages for that class, and the student listings (for that class) in the Lean Agile Audit University (LAAU) Alumni directory will not be visible to anyone else. The class details and the class attendees are only visible to attendees of that class, the class instructor, and the Lean Agile Audit University administrators when logged in to the Lean Agile Audit University (LAAU) website.

Hidden student status

Upon request, your Lean Agile Audit University (LAAU) Class Alumni student information can be “hidden”.  This means that even if the class is “public”, the student will be invisible to anyone but themselves, the class instructor, and the Lean Agile Audit University (LAAU) administrators. This would enable you to still have a class certificate and credentials that you can access but no one else could see your student profile page or your name in the Lean Agile Audit University (LAAU) Class Alumni directory listing.

Managing your class alumni data

To request your student account be set to “hidden” status, or that your student account is deleted entirely, please email  Note that deleting your student data will delete any previously created class certificates or credentials.

Search engine findability

Each Class Alumni profile page and certificate are blocked from pick up by search engines. However, your listing in the broader Lean Agile Audit University (LAAU) Alumni directory, or the class page, may appear in an internet search.

Third-party websites, Social Media networks, Advertising

Our websites and emails may contain links to third-party apps, services, tools, and websites that are not affiliated with, controlled, or managed by us (including Facebook, Instagram, LinkedIn, YouTube, and Twitter) and these services and links may also include social networking features (such as the Facebook “Like” button and widgets, “Share” buttons, and other interactive mini-programs).

Additionally, some of our training courses offered through Lean Agile Audit University Services may be run by partners or affiliated trainers with whom we are collaborating. For example, Lean Agile Audit University Services may run a class that is organized and/or taught by a Certified Lean Agile Audit Professional Trainer not directly employed by us. They will need your personal data so that you can be enrolled in the training and in any certification processes available for that training course such as Lean Agile Audit University certification. We will share only relevant information. This will normally include your name, email address, and phone number in case of an emergency. If we need to share any extra information, for example, a correspondence address for training materials to be posted to you, a member of the Lean Agile Audit University staff will contact you prior to the data share to verify you are happy for us to share this information.

We partner with third-party networks such as Google AdWords to manage our advertising and may serve you ads on other websites based on your interests. You can opt-out of seeing Lean Agile Audit  University ads on those specific websites.

International transfer of Information

To facilitate our global operations, we may make accessible and access personal information from our other offices around the world in the future when the company evolves or scales. This Privacy Policy shall apply even if we transfer personal information to other countries.

Protection and security of your personal information

We never sell your personal information to third parties. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. We secure the personal information you provide on computer servers in a controlled, secure environment. When sensitive personal information, such as a credit card number and/or geo-location data, is collected on our websites and/or transmitted to other websites, it is protected through the use of encryption such as the Secure Socket Layer (SSL) protocol. Data compiled in reports is anonymized.


We send cookies (small files containing a string of characters) to your computer, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you log in faster, and aggregate to determine user trends. This data is used to improve our offerings, such as providing more content in areas of greater interest to a majority of users. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Some of our features and services may not function properly if your cookies are disabled.


We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.


We may alert you by email or phone (through SMS/call) to inform you about new service offerings of the Company and its subsidiaries/affiliates or other information which we feel might be useful for you, through the Company or its subsidiaries/affiliates.

Public Forums

When you use certain features on our website like the discussion forums and you post or share your personal information such as comments, messages, files, and photos, will be available to all users, and will be in the public domain. All such sharing of information is done at your own risk. Please keep in mind that if you disclose personal information in your profile or when posting on our forums this information may become publicly available.


We are concerned about safeguarding the confidentiality of your Information. We provide physical, electronic, and procedural safeguards to protect the Information we process and maintain. For example, we limit access to this information to authorized employees only who need to know that information in order to operate, develop or improve our Application/Services/products/Website. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

How Long Do We Retain User Data?

Currently, we plan to retain user data while an account is active and for at least five years afterward. We may alter this practice according to legal and business requirements. For example, we may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, we may shorten the retention period for some types of data if needed to free up storage space.

Log Information

When you access our Website, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.

User Communications

When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our Services.

Changes to this Statement

As the Company evolves, our privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

We believe that every user of our Application/Services/products/Website must be in a position to provide informed consent prior to providing any Information required for the use of the Application/Services/products/Website. By registering with us, you are expressly consenting to our collection, processing, storing, disclosing, and handling of your information as set forth in this Policy now and as amended by us. Processing, your information in any way, including, but not limited to, collecting, storing, deleting, using, combining, sharing, transferring, and disclosing information, all of which activities will take place in India. If you reside outside India your information will be transferred, processed, and stored in accordance with the applicable data protection laws of India.